Great deal on a 2004 Rav4 sold to me by Kateryna Polishchuk. Answered all of my questions and was patient throughout the process. I looked at multiple vehicles over multiple weeks, asked for Kateryna each time, and while she was supportive and responsive, I never felt uncomfortable or pressured which is important to me. I really appreciate her help, and she'll be my first call the next time I need a used or new car.

We have purchased two new vehicles from this dealership over the years. Their sales staff were always very helpful and gave us great deals. I recently had an issue with my vehicle and went in for service. My complaint was a repetitive "thump-thump-thump" while driving. I'd looked at the wheels, tires and underbody and saw nothing. When I pulled in for service one of the technicians responsible for onboarding customer vehicles, a nice young man who gave his name only as "Brett", happened to say, "You know you've got a lump of tar on your front wheel..." And sure enough, I'd picked one up somehow at one of the many, many road construction projects going on (it's an election year, right?). Brett and his crew let me roll away and I scraped off the tar at home. THANKS BRETT! I really appreciate the service!

I recently purchased a 2023 Toyota Supra A91-MT edition here and was impressed with the entire experience. It was a long journey to find a dealership that was approachable and who wanted my business. Multiple other dealers I contacted were either rude or dismissive of customer questions. Arlington was great. They had the exact vehicle I was looking for, and it was priced less new than others were used! Ricky, Fred and Val were fantastic to work with. These guys were all friendly, personable and answered every question I had; as an out of town buyer that was a big deal. Ricky was my first point of contact and did a phenomenal job getting things started. Fred took it from there as my sales advisor. He welcomed any questions I had and was willing to respond on his personal number even off hours. Everything was pretty much ready to roll by time I drove there (~2 hours from home). Val in finance is a funny guy! He’s friendly, and doesn’t pressure or shove anything at you that you don’t want. All offerings (warranty, gap coverage etc were clearly explained). His stories about Russian dump trucks are hilarious to boot! In summary - this was a FUN, friendly experience. It’s how car buying should be. Thanks again guys!

Recently I purchased a 2023 Toyota Corolla Cross Hybrid from Arlington Toyota through sales associate Adam Ciemierzynski. He was very professional and pleasant to work with. He made the car-buying process so smooth, convenient, and fun. He went above and beyond to help me tread in my car and get the best payment option for not-so-great credit and Mauricio from the finance department made the process of signing paperwork effortless. I would recommend Adam to anyone if they looking to purchase a new or used car. He is the reason why I will always come back to Arlington Toyota.

We are very happy to visit today. Akash and Pete both were very helpful, curtious and answer all of our questions. They both are good assets of the company.

Throughout the several years and many different models of Toyotas Mathew, Fred, and bob couldn’t be anymore of a pleasure to work with. They have made the car buying process so easy and convenient for me and my family. They truly go above and beyond on everything and for many more years to come I will always come back to Arlington Toyota because of Mathew!!

We just purchased a 2020 Toyota Tacoma from Arlington Toyota from Melanie. She was great! She knew the vehicle and answered all of our questions regarding the Tacoma. She was easy to work with and is very customer focused. I would refer anyone to her if you're looking for a new or used vehicle.

Very good responses about my interests in new Toyota cars and services. My great thanks to Mr. Alex Dubinsky for his excellent and great attends to my calls.

We bought 2 cars from Arlington Toyota, Matthew Tabatabai was so friendly and knowledgeable. He also gave us his personal phone number and told to call him anytime we need help! He is great!

About a month ago I purchased a 2018 Toyota Camry. I really wasn't about to purchase a car until I test drove it and looked it over. I was meet at the main entrance by Sales Associate Akash Brahmbhatt. He immediately made me feel welcome along with my wife and son. I told him what car I was interested in. We all took a test drive. Akash did something that made him a great sales associate. He didn't try to sell himself. He didn't try to sell the dealership. He focused on selling the car. Pure and simply. Slowly and patiently he convinced me to purchase the car. Throughout the day we worked thru the paperwork, trading in of my car, and of course the payment. He took me step by step. Never in a rush. He really cared for me as a customer. Akash provided exceptional customer service. Kudos to Akash for being the right person at the right time.

I had a wonderful experience buying my first mom car for my growing family here with Olga! Olga went above and beyond for me. The moment I reached out to work with her, she followed up with me right away and even sent me an personalized video explaining the car. She made buying a car so less intimidating and made me feel empowered and confident as women buying a car. I strongly recommend her to everyone looking for a kind and thoughtful car sales professional. Especially if you’re a women looking around for your perfect car and/or a Mom with a growing family (like me) and needing to stay in your family budget. You can trust Olga to try her absolute best for you to make it happen with your best interest at heart. I love my new car and my experience with Toyota Arlington!

Stopped in to look a car for my daughter. Cassidy was friendly, and courteous with us before, during, and after the test drive. She was able to answer any questions we had. My daughter ended up wanting to go with a different vehicle and we left after the test drive. I'll be going back when I'm ready to shop for another vehicle.

I was very satisfied with the service, provided on Saturday Dec 19, 2020 by Sales Associate Olga Rusnikova. She was fast, professional and knowledgeable, very pleasant , friendly and helpful. The most important, she was highly oriented on the customer/buyer needs. Explained everything clearly and made my purchase process easy and joyful. Appreciate every minute of her time. Thank you. Iryna Grames, the owner of a new Toyota C-HR.

We got our brand new Toyota Camry SE all wheel drive for our business purposes. And very happy and pleased not only with purchase, but with Highly professional customer service too. Olga is reliable and responsible with service and timing. Overall we had a fun and welcoming experience!

I was very pleased with Rita Toledano’s service. I’m a first time buyer and she provided me with the Best experience! She answered my text messages with certain questions I had in a timely matter. She was so patient with me and the rest of my family.

Had an excellent experience working together with this woman, she helped me from A to Z, explained everything clearly and i picked up the best option for me. Would highly recommend her, she knows how to do her job perfectly. Perfect customer service, she is honest and straight. Only best comments about her.

They offered the best value compared to all other dealerships I looked at. Excellent customer service. The sales associate, Olga, was very friendly, knew everything there was to know about their cars, and was able to answer any question. She anticipates a lot of the questions customers will have before they have to ask them.

Pleasant service staff Detailed analysis of the inspection of my car Comfortable waiting area Service staff showed me all of the issues on my car and how they were going to fix them.

Quick professional and listened to my needs. Kept me informed throughout the wait time. Was helpful in explaining where to go for the car wash

Steve Burdeen is my go to person, he answers all Questions about service, He is easy going and a great person to help you when you come in for service.

Always helpful in service and sales department. Can be pricey, but service is good and fair to the customer. Pleasant service staff. Will go back when needed.

I appreciate the professionalism with Gabe and the rapid respond to everything. That was the number one reason I purchased the vehicle. The vehicle was not vert cleaned from the inside and Gabe took it and vacuumed it himself and brought it back nice and cleaned. Thanks Gabe!

Great people in parts and service! Efficient thorough and courteous Will return for continued maintenance. Honest people to work with. Did not feel pressured for extra work

Very nice place for service, efficient and friendly Steve was very helpful and knowledgeable taking care of all my concerns with my vehicle and it’s 20 thousand mile service

Staff was super friendly, quick, & process went smooth with no hassle added. Definitely will return for my next vehicle purchase. & Olga really made the process feel like an everyday purchase.