My partner and I's first visit here was very stressful and made us never want to come here again. We were looking for a used Prius for myself and the negotiation process was terrible and we felt the sales associate and manager were making it unreasonably difficult. We were there for 3-4 hours only to come away more than defeated. (Although, we were very impressed by how much work had been put into this car to make it ready to leave the lot and the thorough inspection that was done. No otherdealership we went to had this level of detail even for a certified pre-owned car.) After getting terrible deals on my trade-in from other dealerships, we decided to come back and try to get a better deal on the Prius. They still wouldn't budge on the price, BUT we had another sales associate this time, Olga. She loves to tell you that she is a product specialist and she blew our minds with how true that was. She knew everything about that Prius and then when we switched to looking at a new Corolla, she knew everything about that too. Spilling out features at lightning speed and with great enthusiasm. That negotiation process wasn't easy either due to my credit and issues with other potential creditors. (This was also due, in part, to the fact that we kept getting told by text "It will be just 15 minutes"..."I'll have an answer by noon"..."We practically have it"... and we just kept waiting and waiting by the phone without answers. From the beginning, they were talking to us about how they don’t make promises they can’t keep, but it was starting to happen a little bit when we came back). Toyota Credit didn't even accept me at first. But we were not going down without a fight. I wanted this car NOW! After getting the manager to talk to Toyota Credit again, they approved me at a more than reasonable rate and monthly payment for my situation. I had to increase my down payment by a lot in just a few days, but the universe found a way and I got what I needed from an unexpected friend the day we decided to go back to the dealership and try to close this deal. In the end, Olga (and Augie) really turned it around and made this a near-perfect experience. I finally got what I wanted (read: needed) and we could rest assured that I would be driving a dependable car for many years to come. Just two days later, I look around at every Toyota I see and am so happy to be a part of the Toyota family. This was a long time coming.... More
Bryan and Brandon
Less than a month ago
Staff was super friendly, quick, & process went smooth with no hassle added. Definitely will return for my next vehicle purchase. & Olga really made the process feel like an everyday purchase.
Over a month ago
Thank you Kevin for making my new car purchase quick and easy. I was in and out in under 2 hours. Told him what I would pay for the car and he made it happen. No games no four square. Just a line item of what the car would cost with fees and taxes.
Over a month ago
A few years back we purchased a new Highlander from Irvin Ricks! Great sales experience and great ongoing service from Randy Kristiansen. So now it was time for a sedan. Called Irvin and got an excellent repeat sakes experience. Purchased a 2919 Camry XLE. Highly recommend Irvin, knows his business and guaranteed to make you a great deal! We know our service guy Randy is going to keep us right until our next trade with Irvin.
Over a month ago
I needed an affordable replacement for my Corolla that I lost. It wasn't easy to find what I was looking for, until I contacted Bob Bejda ( Zbyszek). He was professional, helpful, friendly and very important to me - listened to my needs and did his best to fulfill them. I found my used Corolla which was a great relief after almost two weeks of a research. I would highly recommend Bob Bejda and Arlington Dealership.
Over a month ago
THE ARLINGTON EXPERIENCE
Our extensive inventory of new Toyota cars makes this your one-stop shop for all your Toyota needs. Whether you’re looking to buy, lease, finance, or service your Toyota, we have everything right here at Arlington Toyota. Our large inventory features the 2018 & 2019 Toyota Camry, the 2018 & 2019 Toyota Corolla and more! If you’re looking for savings, friendly staff and the latest Toyota models, come to our Palatine location today. Check out our new and used inventory to find the Toyota you’ve always wanted.
While we are located in Palatine, we have had the pleasure to serve customers throughout Illinois, Chicago and the surrounding suburbs. We are conveniently located so that our customers have easy access to our Toyota dealership. If you are located in Chicago, Arlington Heights, Schaumburg, Elgin, Des Plaines, Northbrook, Libertyville, Elmhurst, Carol Stream, Oak Brook, St. Charles, Crystal Lake or Naperville, we are just a short ride away. Our friendly staff, dedication to outstanding service and great prices is well worth the ride.
*All prices plus, tax, title, license and $179.81 Doc fee. All standard factory incentives available to all customers applied in lieu of special financing. Some vehicles include dealer-installed options. Please see the vehicle "Description" for a list of these additional accessories. While great effort is made to ensure the accuracy of the information on this site, errors do occur so please verify information with a customer service representative. This is easily done by calling us at (844)474-5287 or by visiting us at the dealership.
*With approved credit. Financing terms and rates vary. All tax, title, and vehicle registration fees are additional. Not all applicants will qualify. Higher finance rates apply for applicants with lower credit ratings. Offers cannot be combined with any other advertised offer.
**With approved credit. Lease terms and rates vary. All tax, title, and vehicle registration fees are additional. Not all applicants will qualify. Higher finance rates apply for applicants with lower credit ratings. Offers cannot be combined with any other advertised offer. No security deposit required.