Arlington Toyota Frequently Asked Questions

Dealership FAQs:

Sales

Q: Which Toyota model has the most cargo space?
A: The 2021 Toyota Sequoia is unmatched in terms of cargo space with up to 120.1 cubic feet. After that would be the Sienna followed by the 4Runner, Highlander, and RAV4. Whichever you choose, contact us today to schedule your test drive!

Q: Do you sell certified pre-owned vehicles?
A: Absolutely! Our certified Toyota vehicles undergo a rigorous 160-point quality assurance inspection and come with a 12-month/12,000 mile limited warranty. Give us a call or stop by to check them out for yourself today!

Q: Which Toyota model gets the best gas mileage?
A: When it comes to fuel economy, the Toyota Prius is the way to go. Visit our website or give us a call to schedule your test drive today!

Q: Do you sell used cars?
A: Absolutely! Here at Arlington Toyota, we have an exceptional selection of used and certified pre-owned cars, trucks, and SUVs. Check out our inventory now, then give us a call to schedule your test drive in Palatine, IL today!

Q: Can I get a car loan with bad credit?  
A: Our friendly finance team has experience working with customers from all walks of life, including those with poor or no credit history. Give us a call today to see what the team at Arlington Toyota can do for you!

Q: Czy masz w swoim zespole kogoś, kto mówi po polsku?
A: Tak! Mamy kilku członków zespołu, którzy z przyjemnością pomogą Ci w Twoim ojczystym języku!

Q: How can I increase my car's trade-in value?
A: The name of the game is to try and make your car look as good as possible. This means cleaning inside and out, getting any minor cosmetic damage fixed, and making sure that any routine maintenance has been taken care of.

Q: How do I sell my car to a dealership?
A: Whether you decide to sell or trade, you'll start by bringing your vehicle in to the dealership to have it appraised by an expert. After they determine the value, they'll make you an offer. From there, it's up to you to decide whether you would like to accept the offer or not.

Q: Do you have the Toyota RAV4 Hybrid in stock?
A: Yes! Here at Arlington Toyota, we are proud to be your local Toyota dealer. Proudly serving the Palatine, IL area, we have a variety of reliable models in stock including the Camry, 4Runner, and yes, even the ever-popular RAV4 Hybrid.

Q: Do you sell other brands used besides Toyota?
A: We carry used vehicles of every different make and model so that we can be sure to match you with the perfect car, truck, or SUV at a price that you can afford. Stop in today to see what Arlington Toyota can do for you.

Q: What credit score do I need to get a loan for a car?
A: Our expert finance team has experience working with customers from all walks of life, including those with poor credit or even no credit. They will work with you to find the loan term and rate combination that best fits your budget and your life. Give them a call today!

Q: Do you have electric vehicles?
A: Toyota features a number of hybrid and electric options in their lineup including the bZ4X and the Tundra i-FORCE MAX. Call today to ask about ordering one of these futuristic vehicles.

Q: How much money do I need for a down payment?
A: Generally, the more you can afford to pay upfront, the lower the interest rate you'll be able to get on your loan. Striking an ideal balance between down payment, APR, and the term of your loan depends on your credit score. Contact our finance team today for more information or apply for financing directly on our website!

Q: Can I get a loan for a vehicle if I'm self-employed?
A: Our finance team has experience working with customers from all walks of life. No matter what your situation is, give us a call and we will work with you to put you in the vehicle you want at a price you can afford.

Q: What credit score do I need to get a loan for a car?
A: Our finance team has experience working with customers from all walks of life. No matter what your financial situation looks like, we are committed to helping you get into the vehicle you want at a price that you can afford. Give us a call today to see what Arlington Toyota can do for you!

Q: Can I get financing as a first-time buyer?
A: Absolutely! The friendly finance team at Arlington Toyota can guide you every step of the way. Give us a call to see what we can do for you today!

Q: What does buy here pay here mean?
A: Buy here pay here refers to when a dealership handles the financing for their vehicles themselves in-house rather than outsourcing to a third party financer.

Q: Do I need to schedule a test drive?
A: Nope! You can always just stop by whenever we're open. However, scheduling in advance allows us to ensure that the vehicle you're interested in is available and ready when you get here for the best experience possible. Call or go online to schedule your test drive with us today!

Q: How do I schedule a test drive?
A: It's easy — just call or visit our website! Choosing the day and time you'd like to test drive a particular vehicle is fast and simple. Schedule your test drive with us today!

Q: Is it worth it to buy a hybrid/electric car?
A: If using considerably less fuel and creating fewer emissions are important to you, then definitely. Hybrids are usually more affordable than full electric cars, and often more responsive to drive than their petrol-only equivalents. If you're interested in test driving one of our hybrid or electric models, give us a call or visit our website to schedule your test drive with us today!

Service

Q: When should I get my Oil and Filter changed?
A: It’s also important to make sure you’re getting your oil and filter changed at the appropriate time. Be sure to check your owner’s manual for a specific recommendation for your vehicle, otherwise a general recommendation is every 5 months or 5,000 miles, whichever comes first.

Q: Do you service other brands besides Toyota?
A: Definitely! The friendly service team at Arlington Toyota has experience working with a number of different brands. Give us a call or schedule your service appointment online today!

Q: How long does an oil change take?
A: Typically, you can expect an oil change to take about 30-45 minutes. Scheduling an appointment helps ensure that time is lower. However long it takes, you can wait comfortably in the cozy waiting lounge at Arlington Toyota.

Q: How often should I get brake fluid changed?  
A: A good rule to follow is to have your mechanic check your brakes and brake fluid during every oil change. They'll be able to give you the best feedback on how your brakes are working and if they need new fluid. Most drivers find they need to change their brake fluid every four to five years. Schedule your service appointment with the team at Arlington Toyota today!

Q: Why should I get my car serviced here?
A: With a wide selection of OEM parts, a full array of cutting-edge equipment, and a highly knowledgeable, highly skilled Toyota certified team, it’s easy to see the benefits of getting the work you need done here at Arlington Toyota. We proudly provide high quality yet affordable service to the Toyota drivers of Chicago and its surrounding areas. Whether you just need something looked at, want to get a part replaced, or need some major work done after a collision, we here at Arlington Toyota will get the job done right.

Q: What is ToyotaCare?
A: Joining the ToyotaCare family ensures that your vehicle is maintained with Genuine Toyota Parts and serviced by factory trained Toyota Technicians. That's why we include a no cost maintenance plan with the purchase or lease of every new Toyota vehicle, for 2 years or 25,000 miles, whichever comes first. 24-hour roadside assistance is also included for 2 years and unlimited miles.

Q: Do you have a collision center?
A: Yes, we do! The Collision Center is equipped with all the latest and necessary equipment to restore your damaged vehicle, regardless of make or model, to pre-accident condition. The “Genesis Laser Frame Rack” using laser calibration technology will bring your car back to the factory exacted measurements.

Q: Do I need to replace my brakes if they're squeaking?
A: Great question! The most common reason brakes squeak is that the metal wear indicator on the brake pad touches the metal rotor. This is normal and expected from wear over time, but does indicate you should replaces your brakes soon. Schedule your service appointment with Arlington Toyota today.

Q: How do I tell what size tires I need?
A: Great question! The most common reason brakes squeak is that the metal wear indicator on the brake pad touches the metal rotor. This is normal and expected from wear over time, but does indicate you should replaces your brakes soon. Schedule your service appointment with Arlington Toyota today.

Q: Can I schedule a service appointment online?
A: Absolutely! You can schedule your service appointment on our website in a few short clicks right from the convenience of your couch and without ever having to pick up the phone! Schedule online now.

Q: Can I get my vehicle serviced with you even if I didn't buy it from you?
A: Of course! Our service team works on most makes and models, even if the vehicle wasn't originally purchased from Arlington Toyota. Schedule your service appointment today!

Q: How long can I keep driving with my check engine light on?
A: The general rule is that if the check engine light is flashing, you can't keep driving the car. It's an emergency. Often it indicates an engine misfire. If you keep driving, you will likely cause irreversible damage, mostly to the (expensive) catalytic converter. However, any time your check engine light is on, delaying repairs likely means increasing cost.

Q: How long does an oil change take?
A: Typically, you can expect an oil change to take about 30-45 minutes. However, the best option when looking to get any service done is to call the store in advance and schedule an appointment. Our technicians will be able to give you a better time estimate then.

Q: Do you sell parts?
A: Yes, we do! No matter what your DIY repair calls for, our helpful parts department can order it for you. Just let us know what you need and we'll get it taken care of for you.

Q: How can I tell if my transmission needs to be replaced?
A: Signs of a bad transmission can include jerky control, bad smells, and even smoke. If you suspect that your transmission may need to be replaced, then continuing to drive with it is unsafe. You should schedule a service appointment to let one of our qualified technicians take a look for you.

Q: How often does my car need maintenance?
A: Your owner's manual should always be your #1 resource when it comes to recommendations about your specific vehicle. However, depending on which comes first, we suggest having your car serviced once a year (every twelve months) or at 12,000 miles. If you're operating a larger vehicle, or your drive a lot, you should think about servicing every six months or 6,000 miles. If you think you might be due for service, give us a call or visit our website to schedule an appointment with us today!

Q: How long can I delay getting my car fixed?
A: Any amount of delay is not ideal as it could make the eventual repairs needed even more expensive or even result in your car becoming dangerous to operate! If you think your car needs service, give us a call or visit our website to schedule your service appointment with us today!

Q: What are the service department's hours?
A: Our service department is open and ready to serve you Monday-Friday 6am-7pm and Saturday 7am-4pm. The service department is closed on Sundays. Call or visit our website to schedule your service appointment with us today!