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Map 2095 N Rand Rd, Palatine, IL Closed Today (844) 474-5287
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How Are We Doing?

We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.

Arlington Toyota is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!

383 Testimonials
5 out of 5 stars
5 star
370
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13
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Cassidy was great. I got a great deal on a great new car. The whole team there made sure they explained everything clearly and made sure I was well taken care of. I've been a loyal Toyota customer for years, but I have to say, so far.. Arlington Toyota ranks really high up with the leasing experience. Fingers crossed ...this is the start of a long, beautiful, auto relationship!!
Adam Busch
2021-06-02
Olga is amazing! So easy to work with and personable. She made our purchase easy ''Toyota Highlander''... comfortable and honest. Highly recommend for all your personal and business vehicle needs. Thank you Olga, and the Service, Finance Team at Arlington Toyota!
Ina Grozav
2021-05-28
The BEST Toyota dealer I have brought my truck for evaluation and services. Very pleased. Very organized process for the clients. The client can see the recommendations given by the service department online while waiting for the services’ completion.. The mechanic will give you his findings and recommendations through a video sent by text. Toyota means top technology! Excellent!!
Brenelly Lozada
2021-05-28
About a month ago I purchased a 2018 Toyota Camry. I really wasn't about to purchase a car until I test drove it and looked it over. I was meet at the main entrance by Sales Associate Akash Brahmbhatt. He immediately made me feel welcome along with my wife and son. I told him what car I was interested in. We all took a test drive. Akash did something that made him a great sales associate. He didn't try to sell himself. He didn't try to sell the dealership. He focused on selling the car. Pure and simply. Slowly and patiently he convinced me to purchase the car. Throughout the day we worked thru the paperwork, trading in of my car, and of course the payment. He took me step by step. Never in a rush. He really cared for me as a customer. Akash provided exceptional customer service. Kudos to Akash for being the right person at the right time.... More
gmodory
2021-04-29
Had my 2013 4Runner serviced here. It had no valve stem caps when I dropped it off, but I just noticed Conrad put four new ones on. They didn't even mention it, I just happened to look later on. That's excellent service when someone sweats the details and doesn't make a big deal about it. Marco was easy to deal with and didn't pressure me at all. Five Stars!
Ryan William (Expert)
2021-04-28
I had a wonderful experience buying my first mom car for my growing family here with Olga! Olga went above and beyond for me. The moment I reached out to work with her, she followed up with me right away and even sent me an personalized video explaining the car. She made buying a car so less intimidating and made me feel empowered and confident as women buying a car. I strongly recommend her to everyone looking for a kind and thoughtful car sales professional. Especially if you’re a women looking around for your perfect car and/or a Mom with a growing family (like me) and needing to stay in your family budget. You can trust Olga to try her absolute best for you to make it happen with your best interest at heart. I love my new car and my experience with Toyota Arlington!... More
Breerehor
2021-04-27
Stopped in to look a car for my daughter. Cassidy was friendly, and courteous with us before, during, and after the test drive. She was able to answer any questions we had. My daughter ended up wanting to go with a different vehicle and we left after the test drive. I'll be going back when I'm ready to shop for another vehicle.
bb
2021-02-19
I was very satisfied with the service, provided on Saturday Dec 19, 2020 by Sales Associate Olga Rusnikova. She was fast, professional and knowledgeable, very pleasant , friendly and helpful. The most important, she was highly oriented on the customer/buyer needs. Explained everything clearly and made my purchase process easy and joyful. Appreciate every minute of her time. Thank you. Iryna Grames, the owner of a new Toyota C-HR.
Iryna Grames
2020-12-21
Have only come here for service. Good service, fairly quick. Nice lobby/waiting room. Recommend asking for Paul. Very upfront and honest service rep. He explains what needs to be done and what can wait, very pleased with his customer service. UPDATE 2020: I have been coming to Paul for close to 3 years now. He is always honest and easy to work with. Always recommends only what needs to be done and tells me what can wait. Even when they are busy Paul does his best to get me in the service center when they are ready for me and completes the service in a timely manner. 5 stars all around... More
Patrick Nogal
2020-11-03
We got our brand new Toyota Camry SE all wheel drive for our business purposes. And very happy and pleased not only with purchase, but with Highly professional customer service too. Olga is reliable and responsible with service and timing. Overall we had a fun and welcoming experience!
ruslan.hr
2020-10-30
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