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Map 2095 N Rand Rd, Palatine, IL Closed Today (844) 474-5287

How Are We Doing?

We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.

Arlington Toyota is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!

376 Testimonials
5 out of 5 stars
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Stopped in to look a car for my daughter. Cassidy was friendly, and courteous with us before, during, and after the test drive. She was able to answer any questions we had. My daughter ended up wanting to go with a different vehicle and we left after the test drive. I'll be going back when I'm ready to shop for another vehicle.
bb
2021-02-19
I was very satisfied with the service, provided on Saturday Dec 19, 2020 by Sales Associate Olga Rusnikova. She was fast, professional and knowledgeable, very pleasant , friendly and helpful. The most important, she was highly oriented on the customer/buyer needs. Explained everything clearly and made my purchase process easy and joyful. Appreciate every minute of her time. Thank you. Iryna Grames, the owner of a new Toyota C-HR.
Iryna Grames
2020-12-21
We got our brand new Toyota Camry SE all wheel drive for our business purposes. And very happy and pleased not only with purchase, but with Highly professional customer service too. Olga is reliable and responsible with service and timing. Overall we had a fun and welcoming experience!
ruslan.hr
2020-10-30
I was very pleased with Rita Toledano’s service. I’m a first time buyer and she provided me with the Best experience! She answered my text messages with certain questions I had in a timely matter. She was so patient with me and the rest of my family.
Betzayda Villanueva
2020-08-25
Had an excellent experience working together with this woman, she helped me from A to Z, explained everything clearly and i picked up the best option for me. Would highly recommend her, she knows how to do her job perfectly. Perfect customer service, she is honest and straight. Only best comments about her.
orsidach
2020-08-06
They offered the best value compared to all other dealerships I looked at. Excellent customer service. The sales associate, Olga, was very friendly, knew everything there was to know about their cars, and was able to answer any question. She anticipates a lot of the questions customers will have before they have to ask them.
Katherine
2020-06-16
Quick professional and listened to my needs. Kept me informed throughout the wait time. Was helpful in explaining where to go for the car wash
tim
2020-03-04
Pleasant service staff Detailed analysis of the inspection of my car Comfortable waiting area Service staff showed me all of the issues on my car and how they were going to fix them.
granz.4
2020-03-04
Steve Burdeen is my go to person, he answers all Questions about service, He is easy going and a great person to help you when you come in for service.
Briandahlstrom2
2020-03-01
Always helpful in service and sales department. Can be pricey, but service is good and fair to the customer. Pleasant service staff. Will go back when needed.
doug
2020-02-27
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